Verifying Your wonbd Account
Verification is how we make sure your account belongs to you and that withdrawals only go to your wallet. The process is straightforward: submit a copy of your national ID and a photo that matches it. We check the details against your registered account information. Accounts that complete verification have fewer delays on withdrawals and a cleaner path through the cashier. Think
of it as a one-time step that keeps your balance protected — once it is done, you do not need to repeat it unless your account details change.
- Submit your national ID — Upload a clear photo or scan of your Bangladesh national ID from the verification section of your account settings.
- Add a matching photo — Provide a selfie or portrait photo that matches the ID you submitted — this confirms you are the account holder.
- Wait for review — Our team checks the documents against your account details. You will see the verification status update in your account.
- Verification complete — Once approved, your account is fully verified and withdrawal requests process without the additional document step.